On Saturday, City Power experienced a surge in call volumes following a significant electricity outage in Roodeport, Gauteng. The outage originated from the Kloofendal 88kV substation, which is supplied by the Roodetown substation via a double circuit 88kV transmission line.
City Power spokesperson Isaac Mangena acknowledged the frustration caused by these outages and assured customers that updates were being provided through various communication channels, including WhatsApp groups.
Teams are actively working to restore power in all affected areas, with the biggest outage stemming from the Kloofendal and Christian de Wet substations. The outage’s impact is widespread as these substations supply power to others such as Peter Road, Wilropark, Wilgeheuwel, and Boothill.
The power outage occurred on Friday during tree removal operations along the 88kV lines, when a tree fell onto the transmission lines, damaging both circuits. Efforts to clear the damaged lines and trees began on Saturday but were halted at 10 pm due to challenging terrain and associated risks.
Work resumed at 6 am on Sunday for the reconstruction of the lines, with the first circuit expected to be ready for restoration by the afternoon. However, the affected area will remain without power until repairs are completed.
The outage affects several areas, including Horison, Horison View, Florida Park, Georgia, Roodekrans, Wilropark, Allen’s Nek, Helderkruin, Eagle Canyon, Ruimsig, and others.
Additional outages are reported from the Penny Street Substation affecting Witpoortjie and Grobler Park, as well as the JG Strydom Switching Station impacting Weltevredenpark. Repair efforts are underway in these areas as well.
City Power Joburg appeals for patience and understanding as their teams continue to work on restoring power in all affected areas.